DEMOPORT ALL SET TO REDEFINE ONLINE SHOPPING ON A PAN INDIA SCALE

Chennai: March 02, 2015: CloudSurge Online Services, a Chennai-based company is building a first-of-its-kind Online Plus Marketplace that will offer a wide range of pre-sales and post-sales supports.

Demoport will cover thousands of products and services across hundreds of categories under six distinct verticals.

Demoport will partner with brands of proven credentials and support them in penetrating deeper into the market and engage their dealers and channel partners in a more productive way.

This model facilitates a seamless convergence of online and offline platforms to deliver a personalized and reassuring shopping experience to customers.

Technology-driven value additions such as Chat Windows connecting buyers and sellers for demos and negotiations, e-Gift Coupons, Expert Forums to post queries and Escalation Channels are intended to significantly enhance the overall experience of the customer.

MV Praveen, Founder & CEO, CloudSurge Online Services, said that his team would, essentially, leverage their decades of direct selling experience to deliver an incredibly unified online shopping experience to customers across India. Online shopping is growing at an exponential pace but there are visible gaps in the present offerings. Demoport intends to fill those gaps and give customers a better sense of comfort while transacting online.

We intend to roll out our services in over 200 cities in the first phase, that is by coming June. Praveen also stated that in the next one year, vernacular versions of Demoport will be made available in major Indian languages.

DEMOPORT HYPERLOCAL ONLINE+ MARKETPLACE - MODEL HIGHLIGHTS

Chennai: August 15, 2015: Demoport, a pure play horizontal marketplace, hyperlocalizes online shopping and in the process addresses major customer pain points through a seamless convergence of online-offline platforms. Key highlights of Demoport are here.

Principle behind Demoport

Empowering people to take informed buying decisions from the comfort of their home or office is the theme around which Demoport has been built. This is achieved by enabling a seamless convergence of online-offline platforms and offering shoppers the best of both worlds.

Trusted Brands. Authorized Neighbourhood Sellers

Only the products and services of established brands are listed in Demoport and authorized sellers of these brands only can transact on the platform. This eliminates the burning issue of counterfeit / defective products being sold online. The prospect of buying from the right sellers gives greater confidence to the shoppers.

Pre-sales Engagements

Our Real-time Lead Sharing App enables shoppers to book an enquiry, quickly connect with brand-authorized local sellers, get their queries clarified and take informed buying decisions from the comfort of their home or office.

Dynamic Cart Structure

Dynamic cart structure allows sellers to offer spot deals to shoppers and take orders online. Products that come with customized packages and prices that depend on the specifications chosen by customers can also be transacted on Demoport.

Ease of fulfillment

Most of the transactions on Demoport are localized thus eliminating the need for a separate logistics infrastructure and this also leads to easier, safer and faster fulfillments. Barring a few high value products, orders can be executed by our Merchant Partners on the same day or even in a few hours.

A Personalized and reassuring shopping experience

In today’s fast-paced world bombarded by information explosions, pre-sales engagements such as phone-chats, one-to-one presentations, free demos, compatibility evaluations and need-based recommendations help shoppers reduce their time and efforts in choosing the right products and services. Pre-sales engagements also greatly reduce the incidence of product returns and refunds.

Value-adds that enhance the overall customer experience

➤ Escalation Channel to connect with the brands directly for unresolved issues
➤ Expert Forum helps customers raise their queries and get them addressed quickly
➤ Knowledge Hub that disseminates in-depth information on products and services
➤ Bulk purchase options at very competitive rates
➤ e-Gift Coupons for gifting loved ones

How the process works ?

Let’s say, for example, that you are planning to buy a solar inverter for your home or office and you may or may not have specific brands in mind. Simply log on to Demoport, search for those products and book a quick enquiry for the products and brands of your choice. Your booking is instantly shared with the authorized sellers of that product who are operating nearest to your location. You can either choose to listen to a phone-demo, do an online chat or meet them at your place for one-to-one presentations. Raise all your queries, gain more information, make your final choice, negotiate the price, choose your convenient payment option and place the order online. What’s more, the moment you enter the final negotiated price in the cart, you get a special discount on that final price. At Demoport, a couple of clicks is all what it takes.

Now give it a try and see for yourself how Demoport makes online shopping so convenient and reassuring.